Declaration of Patient Values

As a patient of the Hôpital de Mattawa Hospital I value that...

  • I am regarded as a whole person, body mind and spirit.
  • I am provided with timely and easy access to services that I require.
  • I am able to receive the best quality care in a safe and well co-ordinated manner, across the continuum of my care.
  • I am informed about my care, in terms that I can understand.
  • I am an active participant in my plan of care, having my views heard, respected, and final decisions made in collaboration with my family and health care providers.
  • I am treated with dignity and respect, receiving equitable and and compassionate treatment regardless of my race, gender, age, income, disability, sexual orientation or nationality.
  • I feel safe and protected in a clean, comfortable, hazard-free environment.
  • I am assured that my privacy and confidentiality are protected and know that my information will not be shared without permission, or discussed in public places.
  • I am cared for in a hospital that is responsive to community feedback and takes steps to continuously improve service delivery.

As a Patient I will...

  • Share the responsibility for my care and wellbeing and provide accurate information.
  • Ask questions when I am unsure.
  • Be respectful and courteous to all physicians, staff, students and volunteers.
  • Respect the rights, propterty, privacy and diversity of all, including other patients and their families.
Hôpital de Mattawa Hospital
217 Turcotte Park Road
P.O. Box 70
Mattawa, Ontario P0H 1V0
Tel: 705-744-5511
Fax: 705-744-6020
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